Warranty | Champion Door

Scope of warranty

The warranty is given for Champion Door door and partition products as well as the installation.

Warranty validity

The warranty is valid for 2 (two) years from the date of the delivery. When concluding a separate servicing agreement, the warranty is valid for 3 (three) years from the date of the delivery, in that the warranty is extended for a period of 1 (one) year. The first annual service, as specified in the service agreement, will be executed when the first warranty year has passed, subsequently at 6-month intervals.

Warranty content

The Warrantor is responsible for ensuring that the proper function of the product(s) is maintained during the warranty period. If this is not the case, it shall be considered a fault in the product. A fault is classified as (but not limited to) manufacturing and structural faults and other errors and omissions that affect the product usability during the warranty period. The warranty does not cover damage caused by accidents, lightning strikes, floods, storms or other force majeur events, generally-accepted daily wear and tear, non-compliance with operating or servicing instructions, or other improper use, overloading, or alternations not undertaken by the vendor.

Fault-finding

To prevent any further damage, the Buyer shall immediately notify the Warrantor of any fault.

Warrantor’s obligation to undertake repairs or replace faulty goods

The Warrantor shall repair or replace the faulty goods (as appropriate) within a reasonable time from the date on which the Buyer has submitted notification of such fault. Assessment of what constitutes a reasonable repair period shall take into account the goods' characteristics, type of fault, as well as the Buyer’s business operation requirements.